When you create a NeonStake casino account, we collect the email address, password, country and account currency you provide. We use this information to set up and provide access to your account.
Before you can withdraw, you must complete identity verification. This involves providing identification and proof of address through the account dashboard. We use these documents to verify your identity and address.
We process information about deposits and withdrawals to support account banking. Available methods include bank payments and cryptocurrencies. If you contact customer support by live chat or email, we use the information you provide to respond to your enquiry.
We use SSL encryption to protect information transmitted through the platform. You can ask support about time-out or self-exclusion options, which restrict access to your account temporarily or permanently.
Where data protection laws such as the GDPR apply, you may have the right to request access to your personal information, have it corrected or deleted, restrict or object to certain processing, or receive a copy in a portable format. You may also have the right to complain to a data protection authority. These rights may depend on the circumstances and applicable law.
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